Jhyro AI
AI Business Employee
Frequently asked questions.
Learn how Jhyro works, what it can automate, how subscriptions are managed, and what to expect during setup.
About Jhyro AI
What is Jhyro AI?+
Jhyro AI is an AI business employee that responds to customers through WhatsApp, answers business questions, captures leads, and supports appointment booking.
Who is Jhyro built for?+
Jhyro is designed for service-based businesses that receive customer questions, leads, and appointment requests through WhatsApp.
Does Jhyro replace my employees?+
Jhyro handles repetitive conversations and routine customer requests. Your team can still take over when a customer needs human assistance.
Does Jhyro work 24/7?+
Yes. Once connected and enabled, Jhyro can respond to customer messages outside normal business hours.
How does Jhyro connect to WhatsApp?+
Jhyro connects through the WhatsApp Business Platform. The setup method depends on the business's existing WhatsApp and Meta configuration.
Can I keep my current WhatsApp number?+
Whether an existing number can be used depends on how that number is currently registered with WhatsApp and Meta. The setup flow will confirm the available options.
Can I take over a conversation?+
Yes. Jhyro is designed to support human handoff when a customer needs help from a staff member.
Can Jhyro answer questions about my business?+
Yes. You can add services, prices, policies, hours, and frequently asked questions to Jhyro's business knowledge.
Appointments
Can Jhyro book appointments?+
Yes. Appointment booking is available on supported plans. Jhyro can collect the required details, check availability, and create valid bookings.
Can Jhyro prevent double bookings?+
Jhyro can check existing bookings, business hours, breaks, closures, and connected Google Calendar availability before confirming an appointment.
Can customers cancel or reschedule?+
Jhyro can support cancellation and rescheduling flows when those actions are enabled for the business.
Does Jhyro connect to Google Calendar?+
Yes. Google Calendar integration is available on supported plans and can be used to check availability and create appointment events.
Billing
How are subscriptions paid?+
Jhyro subscriptions are processed through PayPal.
Can I cancel my subscription?+
Yes. You can manage and cancel your subscription from the Billing page.
Can I upgrade my plan later?+
Yes. You can change to a higher plan as your business needs grow.
What happens if a payment fails?+
A failed payment can trigger a grace period. If payment is not restored before the grace period ends, automatic AI replies may be suspended.
Security
Is my business data protected?+
Jhyro separates business workspaces and keeps customer information, conversations, bookings, and integrations scoped to the correct business.
Does Jhyro store my Google password?+
No. Google Calendar access uses Google's authorization process. Jhyro does not receive or store your Google password.
Can I disconnect an integration?+
Yes. Connected services can be disconnected from the relevant integration settings.
Where can I read the privacy policy?+
You can review Jhyro's privacy policy from the Legal section of the website.
Still need help?
Contact Jhyro for help with setup, billing, WhatsApp integration, or choosing the right plan.
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